Invitation contacts
A visitor invitation can name the people it is for. Those names are its contacts. This is separate from adding someone to your household: household managers invite by email or phone, and the person must register or sign in, verify an invited contact, and accept. See Your household.
Kinds of contact
Section titled “Kinds of contact”A contact is either free-form or drawn from your organization:
| Kind | What it is | Use when |
|---|---|---|
| Person | A user of the organization | The guest already uses OpenApp |
| Group | A group in the organization | Anyone in the household or team should be able to use it |
| An email address | The guest does not use OpenApp yet | |
| Phone | A phone number | The guest does not use OpenApp yet |
Phone numbers are normalized to international format when saved. If you type a national number, the country code is taken from the site’s address, or from your own number if the site has no address on file. If neither is known, the number must be given in full international format.
Notifying contacts
Section titled “Notifying contacts”You can notify one contact, or all of them at once. Notification goes by email or SMS, depending on what the contact has. The message is written in the contact’s own language when OpenApp knows it; see Message language.
OpenApp records when a notification was sent, and when a contact opened the invitation link. It does not claim a message was delivered: carriers and mail providers do not reliably report that. What you see is what OpenApp observed.
If an address bounces, the contact is marked unreachable so you can see that the invitation cannot reach them.
Who may use the link
Section titled “Who may use the link”An invitation has an audience:
| Audience | Who can use it |
|---|---|
| Anyone with the link | Anyone holding the URL, as before |
| Listed contacts only | Only the people named on the invitation |
Choosing listed contacts only means the link is not a bearer credential. A visitor has to prove they are one of the named people — by signing in, or by entering a code sent to their phone or email.
Your organization can require named invitations through policy, in which case anyone with the link is not offered as a choice.
Shares are different
Section titled “Shares are different”A share is a short-term, time-limited link with no invitee identity. Shares have no contacts and no audience setting, because there is nobody to name. See Shares.