Your household
If you live or work in a building that uses OpenApp, you can manage the people in your own household yourself. You do not need to ask the building manager to add them.
The resident area
Section titled “The resident area”Your personal area is where you manage your own access. It has four places:
- Households — the people you live with, and the buildings your household reaches.
- Apartments — the apartments you are a resident of, and whether they receive visitor calls.
- Invitations — guest access invitations waiting for your answer.
- The summary page, which shows a little of each and links to the rest.
Creating a household
Section titled “Creating a household”Open Households and create one. You give it a name, so it is recognisable when a building picks it from a list. You become its manager, which is what lets you add other people and rename or delete it later.
Adding people
Section titled “Adding people”Open your household and enter the person’s email address, phone number, or both, and choose the Message language for the invitation (it starts at your own app language). OpenApp sends an invitation link and PIN through the supplied channels; see Message language. You do not need users:list or a user search. Add an optional Name to tell several invitations apart: it greets the person in the message and labels the pending invitation on your household page until they answer. The person must register or sign in, verify at least one invited contact on that account, and explicitly accept; nobody is added silently.
If you provide both email and phone, verifying one does not add the other to the person’s account. The invitation page asks them to verify each additional contact separately in account security before it is saved.
An invitation stays open for seven days. If it expires before it is answered, you can send it again from the household page.
Accepting a household invitation
Section titled “Accepting a household invitation”Open the link from the SMS or email, register or sign in, enter the PIN, review the household and inviter, and accept. Your account must have a verified invited contact. After you accept, OpenApp opens that household: you see the other members, and you can open the linked listing, site, and organization. If you manage the listing, you can rename it and change its photo from the household page. Home skips the first-run chooser because you already belong to a household. If your account has no name yet, OpenApp asks you to confirm one, prefilled with the name the inviter typed so a typo does not stick; a name from your sign-in provider is kept as is.
If you were invited through both email and phone, accepting with one contact does not add the other; verify each additional contact separately in account security. An invitation expires after seven days; ask the household manager to resend it if it expires.
What your household is used for
Section titled “What your household is used for”A building may link your household to a visitor directory or use it in access decisions. Household membership alone does not grant site access. Each organization decides which household members it admits. Approval is per member and per organization: Alex may be admitted at one site and remain pending or be denied at another. Manual approval is the default; a building may explicitly choose automatic admission for its own link.
Proposing your household to a building
Section titled “Proposing your household to a building”If a site has not linked your household, a manager can propose it. Before sending the proposal, OpenApp shows the site and the household/member display names that its authorized administrators may see if they accept the link. The manager must confirm that disclosure. Household members are told when they accept an invitation that their display name may be shared with organizations the household is proposed to.
A receiving site’s administrators see the household name and member display names needed to decide admission. They do not receive members’ phone numbers, email addresses, dates of birth, or globally identifying user IDs. A building can accept the household link and then admit or deny each member independently. Site administrators cannot edit the household roster.
A building can turn resident proposals off. When it does, the option is not offered to household managers.
Leaving a household
Section titled “Leaving a household”Any member can leave immediately. Leaving removes that person’s household membership and access through the household. If the final member leaves, OpenApp deletes the household and its access links.
If you are the sole manager and other members remain, you can nominate an eligible current member and leave immediately. The household becomes read-only while the nominee decides whether to accept management. A person explicitly marked under 16 cannot accept the transfer; a person without recorded age data remains eligible. If the nominee declines or does not accept within seven days, the household closes and its remaining members are notified. If there is no eligible successor, you can delete the household instead.
Privacy
Section titled “Privacy”Household managers see each member’s admission status for every linked organization. Receiving-site administrators see member display names only after they accept the household link and are authorized to review admissions. They do not receive email, phone, date of birth, or global user IDs. Joining a household includes notice that a manager may propose it to other organizations; each proposal shows the manager what roster information will be shared before it is sent.